Problem! (advance Mode In Bios "pitch Black")

[bengsss]

i have i problem when i go to BIOS and here is the picture.. when i go to Advance mode.. i goes black..

 

[Hawkeye]

HELP AND REQUEST THIS GOES INTO

maybe your bios needs a flash or a reset

have you tried to reset bios to defaults ?

if that never worked, and you tried to power down and removing the internal battery for a minute (this is easier with a tower, laptop abit harder)

 

[thundercat]

try to upgrade your bios here update it to v3602

You must be registered for see links

 

[bengsss]

HELP AND REQUEST THIS GOES INTO

maybe your bios needs a flash or a reset

have you tried to reset bios to defaults ?

if that never worked, and you tried to power down and removing the internal battery for a minute (this is easier with a tower, laptop abit harder)

I did it well.. But nothing happens still black.. I need to reformat my pc cause they have virus.

try to upgrade your bios here update it to v3602

You must be registered for see links

I cant. Because i cant open my desktop because of virus.

 

[TheHarperdragon]

I cant. Because i cant open my desktop because of virus.

..... seriously???? Take care of the virus issue first and then get back to us if you still have issues!

 

[SiteWizard]

beter is that you use a tool cd first to clean that hd or virus
i should try a life cd /dvd and let it scan for that virus .
after that i should reformat the HD even i should delete and renew the partition .
- i know when you formate the HD then the virus is also gone (lol),
but when that virus is in the memmory there for i say first a scan with the life cd/dvd

then istall the new windows

 

[bengsss]

..... seriously???? Take care of the virus issue first and then get back to us if you still have issues!

but i cant open my desktop. my HD drive didn't detect in BIOS. so what im going to do is reformatting my other HD. but when im in booting its still "pitch black" thats why i cant use any anti-virus. thanks for replying my theard.

 

[nuttz]

have you tried booting from usb with hirens installed from there you should be able to use the virus software included with it ?

 

[bengsss]

have you tried booting from usb with hirens installed from there you should be able to use the virus software included with it ?

no. because i dont know what is hiren. please help me get my computer back to normal..

 

[nuttz]

no. because i dont know what is hiren. please help me get my computer back to normal..

above video tells you how to do it

 

[bengsss]

try to upgrade your bios here update it to v3602

You must be registered for see links

Is this my motherboard verison?

 

[nuttz]

Is this my motherboard verison?

yes take a look at you're images posted first picture top left next to the time your bios would seem to be outdated
you want to upgrade to the following
Version 3602 2018/04/09 5.07 MBytes

H81M-D BIOS 3602
1. Update CPU Microcode
2. Improve system security and stability
you can download it here :-

You must be registered for see links

 

[bengsss]

yes take a look at you're images posted first picture top left next to the time your bios would seem to be outdated
you want to upgrade to the following
Version 3602 2018/04/09 5.07 MBytes

H81M-D BIOS 3602
1. Update CPU Microcode
2. Improve system security and stability
you can download it here :-

You must be registered for see links

I did by the way. But i cant go in advanc mode to update it. So should i scan first the bios if there is a virus? If does how can i scan the bios?

 

[nuttz]

you will need to build a live cd or usb for this you can use many but i only use hirens here is the link for it

You must be registered for see links

you will need rufus as well which can be found here

You must be registered for see links

and watch the following

i must go to work now good luck with this i do hope you sort it soon

 

[TheHarperdragon]

Found this in Tom's hardware .....

I ended up having to download Asus Suite 3, and I unlike the other updaters I was using, it actually worked.

Not to dodge the situation, but... Very astonishment, much irritation.

Anyway, the bios appears to be properly updated now. But I haven't done much delving or research into it, other than verifying that it now has the most recent update.

The error, at least the bios error, that I was previously getting, I am no longer getting. Since I took the time to reinstall windows again, this time I adjusted windows update settings and I will be attempting to hold back the downloading of the security update that caused the problem in the first place. Fortunately, one of the gentleman whose videos I watched identified the security update by name specifically. So that, and all of this, should be a snap.

Man, I have to tell you what, I have never had so much trouble with a PC before. I don't know if it's just bad luck or what, but I am never building an AMD PC again.

You aren't the only one to have had this problem but this was the only resolution that I can find - the only other option would be to email ASUS Customer Support

And just an FYI for you - I found this within a minute of searching on GOOGLE!

 

[Uncle Mac]

Thanks every one.. So much has been given here and on the other mistake thread I have to come to this conclusion.

@

You must be registered for see links

, Read everything here and on the other mistake Thread.. Its your Computer and you are there and we are only here.

I can tell you got trouble and I can tell your somewhat a novice so listen.. Bios are nothing to fool with when you arent sure

about what and how... So Sonny please find a PC Doctor in your area or a really smart friend to help.. This has went more than

enough.. Thread Complete and Locked