I was enjoying this awesome tool until my sister's toddler pull it out of my laptop while it was mounted... And, of course, it got corrupted. So, I simply reformated the flash drive re-burned it, and proceed to update the apps. First, it wanted to update the platform from 19.1 to 19.3 so I clicked ok and got an error message that said it could not update while the platform was open, close all instances of the application then click ok. But, the platform closed by itself as well as the "ok" box. I tried several times but it keeps happening whereas my last copy updated just fine. Any suggestions on how to fix my problem? Thanks.
Addendum... I solved the problem. I was my computer itself. It was intermittingly locking up during the burning processes causing data error/loss in the process.