Locked Charging stuck at 70%

[darkblitz05]

Product: HP ENVY - 13-Ad160tx
Operating System: Microsoft Windows 10 (64-Bit)
Guys, I just encountered this problem that my laptop which is HP Envy - 13-ad160tx when charging it got stuck only at 70%. I already updated the bios, run the diagnostic test and its all good, I ran also windows update just to make sure I get the updated drivers. But still im stuck at 70%.. When I am using my AC adapter it only shows the percentage and it doesnt even says thats its charging but only PLUGGED IN..



Product name : HP ENVY Laptop 13-ad1xx
Product number : 3GH22PA#UUF
Windows 10 ver 2004 (OS Build 19041.508)

Any kind of help I would really appreciate it.. Thank you.

 

[MniawY]

You Use Your Original Charger , Don't You ? | Do You Have another Charger ? or battery To Just Test !

 

[darkblitz05]

You Use Your Original Charger , Don't You ? | Do You Have another Charger ? or bttery To Just Test !

Yes, coz the unit is a new one.

 

[MniawY]

Yes, coz the unit is a new one.

Your Laptop is New ? You've Just Bought it ?

 

[SiteWizard]

@darkblitz05 take your laptop to a computershop and show the ppl there you'r charger ...
they can get / sell you a new one

 

[darkblitz05]

Your Laptop is New ? You've Just Bought it ?

Yes its new, its preloaded with an win10 Home, so I decided to uninstall it and made it to a PRO.. I updated all the drivers and specially the BIOS directly from HP support site.

 

[darkblitz05]

the hp envy that i have doesnt have one..

 

[darkblitz05]

Try to boot ur laptop in Safe Mode and see if that issue still occurs. if it's still doing that then call HP customer care support. they will sure help.

ill update you guys tomorrow, tnx for the suggestions.

 

[MniawY]

ill update you guys tomorrow, tnx for the suggestions.

Plz Check Your Inbox . . .

 

[Thanosgone]

May be you can search how to disable conservation of battery in windows 10 in hp laptop

 

[Light_Eater]

I have the same with a Asus laptop, as @DCG Mechanics said, there is a piece of code to extend a life of battery (in my case - Asus Battery Health Charging).
It has three settings:
Full Capacity Mode
Balanced Mode stop charging at 80% start at 78%
Maximum Lifespan Mode stop charging at 60% starts at 58%

Click Windows button and write 'battery' see if there is anything exept the basci windows settings

 

[SiteWizard]

@darkblitz05 i will let this thread open till tomorrow ...
after that i will closing it to prevent that we go to 2 -3 and so on pages ...
i think you know now alot how to cure this thing ....

 

[Cyler]

I have to wonder. Anyone did research on:

a. Why does it stop at 80% (tho DCG and light_eater kinda mentioned it)
b. If it is better that it stops at 80% and not going to 100% especially if it's on the charger most of the time?
c. After reading what Conservation does to the batteries, do you still think of suggesting to switch it off? (especially of its mostly plugged?)

Here is also a theoretical question:
What do you prefer? A battery that goes 100% and will last for 8 - 12 months or a battery that charges to 80% but will last for 24 months (theoretical numbers)? Which will cost you less over time?

Your solution by the way is in power options and all over google. Just search for "why is my battery stops at 80%?" and you will find answers and solutions.
I will stop here this won't become a chit-chat as @SiteWizard said above.

EDIT: If the problem still persists after changing power plan settings about the battery, you might have a bad battery, in which case go the shop and return it but be quick. Batteries are not fully covered by the warranty most of the cases.

 

[SiteWizard]

@Cyler yeah that is why i writed to the guy " go to a computer shop and show that charger..."
but yeah the guy did not wanted to read it and ignore my opinion ...

also 1 point when it is new then he have warranty So wat the Hell is he asking ,
do not be stupid when it is new then go back to the shop where you have buy that thing and give it back so they can recheck that thing ...
man this pi** me Off things like that ...
use your brain ... and act normal ... pfff

 

[SiteWizard]

That's Why Warranty is given for xD

lol yeah when you have a new laptop then you get the charger new .. when there is a manufactory problem then he get's that charger new ...

 

[Uncle Mac]

My Toshiba has a similar problem, it's battery only charges to 70%. I had the battery tested recently, and found out it will not charge past 70%. It is faulty.
So not only check your charging settings, check the condition of your battery too as you can have a fault in your battery keeping it from fully charging..
This thread is now closed as more than enough advice has been given.